Deleting your account and data
You can delete your Valdura account and the personal data tied to it at any time. There are two ways to do it.
Delete it yourself in the app
- Open Valdura and go to Settings.
- Under Danger zone, tap Delete my account.
- Confirm. Your account and its data are removed.
Ask us to delete it
If you can't reach the app, email support@valdura.health from the address on your account and ask us to delete it. We may ask you to confirm your identity first.
What gets deleted
Deleting your account removes your profile and health information (bloodwork, wearable data, notes, messages) along with the recommendations tied to it. Deletion is honored within 30 days, including copies held in routine backups. We keep only the limited records the law requires. For the full picture, see our Privacy Policy.
Export a copy first, if you want one
Before you delete, you can export everything Valdura holds about you from Settings in the app.